Let Your Customers Approve Quotes and Pay Invoices
Themselves - Securely & Professionally
Give every customer their own branded login portal. They can view jobs, approve quotes, pay invoices, and message your business directly - reducing your admin and improving their experience.
Less Admin
No more chasing approvals or payments - customers act themselves
Faster Payments
Customers pay invoices instantly through Stripe - right from the portal
Look Professional
Fully branded to your business - logo, colours, and domain
Better Communication
Built-in messaging keeps all customer conversations in one place
How It Works
From quote to payment - customers stay informed and take action themselves
Send a Quote
Create a quote in HiveSuite and send it to your customer. They receive an email notification with a link to their portal.
Customer Logs In
Your customer logs into their branded portal using their own secure credentials. Everything looks like your business.
Reviews & Approves
They review the quote with full line-item detail and approve it directly. You get an instant notification - no chasing needed.
Job Updates Appear
As you progress the job in HiveSuite, status updates appear in their portal. They always know what's happening.
Invoice Issued
When the job is complete, issue an invoice. It appears in their portal alongside a record of the approved quote and completed work.
Customer Pays Online
Your customer pays securely through Stripe - right from their portal. The invoice is marked paid automatically in HiveSuite.
For Your Customers
Everything they need in one professional, branded space. No more digging through emails. No more chasing for updates. Just a simple, secure portal where they're always in control.
- Secure personal login - their own credentials, not a shared link
- View jobs and history - current and past work in one place
- Review and approve quotes - with full line-item detail
- Pay invoices online - securely via Stripe, any time
- Message your business - two-way communication, stored in one thread
- Upload documents - photos, plans, specs - all attached to the job
For Your Business
Save hours every week. Reduce phone calls and emails chasing approvals. Get paid faster. And present a more professional image to every customer.
- Fully branded - your logo, colours, and business name throughout
- Granular permissions - control what each customer can see and do
- Real-time notifications - know instantly when a quote is approved or payment made
- Built-in messaging - all customer communication in one place, not scattered across emails and texts
- Per-customer overrides - tailor portal access for individual customers when needed
- Works on any device - your customers can access their portal from desktop or mobile
More Than Just Email Links
Most business software sends your customers one-off email links to view a single quote or invoice. Once they've clicked it, there's no easy way back. The HiveSuite Customer Portal is different - it gives every customer a persistent account with their own login. They can return any time to check job progress, review past quotes, pay outstanding invoices, send messages, and upload documents. It's an ongoing relationship, not a disposable link. All their history in one place, accessible whenever they need it.
Included with Every HiveSuite Plan
The Customer Portal isn't a paid add-on or premium feature. It's included with all HiveSuite plans - from day one. No extra cost, no separate setup, no hidden fees. Just enable it in settings and your customers can start using it immediately.
Security & Control
Your customers' data is protected, and you're always in control
Secure Logins
Individual credentials for each customer. Passwords are hashed and stored securely. No shared access links.
Session Timeouts
Automatic session expiry after periods of inactivity. Customers are logged out securely when not in use.
Data Isolation
Each customer can only see their own data. Complete isolation between customer accounts - no cross-visibility.
Admin Controls
You decide which customers get portal access and what they can see. Disable access at any time with one click.
Opt-In Per Customer
Portal access is entirely opt-in. Only customers you explicitly enable will receive login credentials.
Start Your Free Trial
The Customer Portal is included with every HiveSuite plan. No separate product, no extra setup - just enable it and go.
Start Free 30-Day TrialNo credit card required • Cancel any time • Included in all plans
Questions?
Want to know more about the Customer Portal? Send us a message and we'll get back to you.